{"id":3998,"date":"2025-10-16T16:09:26","date_gmt":"2025-10-16T16:09:26","guid":{"rendered":"https:\/\/coolmenow.com\/georgetown\/?page_id=3998"},"modified":"2025-10-16T16:13:22","modified_gmt":"2025-10-16T16:13:22","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/coolmenow.com\/georgetown\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e3998-e1 m332-0\"><div class=\"x-row x-container max width e3998-e2 m332-1 m332-2\"><div class=\"x-row-inner\"><div class=\"x-col e3998-e3 m332-3\"><div class=\"x-text x-content e3998-e4 m332-4\"><p><b>Effective Date: 10\/16\/25<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span> <b>Last Updated:<\/b><span style=\"font-weight: 400;\"> <b>10\/16\/25<\/b><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Welcome to the McCullough Heating &amp; Air Conditioning (\u201cMcCullough,\u201d \u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) SMS text messaging program. By opting in to receive text messages from McCullough, you agree to the following Terms &amp; Conditions.<\/span><\/p>\n\n<h2><b>\ud83c\udfe2 Brand Information<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">McCullough Heating &amp; Air Conditioning provides professional HVAC repair, maintenance, and installation services to customers throughout Central Texas. Our SMS communications are designed to enhance your service experience and keep you informed.<\/span><\/p>\n\n<h2><b>\ud83d\udcac Types of Messages You May Receive<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">By opting in to McCullough\u2019s text messaging program, you may receive:<\/span><\/p>\n\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Appointment confirmations, reminders, and service updates<\/span>\n<p><\/p>\n<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technician on-the-way alerts<\/span>\n<p><\/p>\n<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invoices and payment confirmations<\/span>\n<p><\/p>\n<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer satisfaction surveys<\/span>\n<p><\/p>\n<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Special offers, seasonal promotions, and marketing messages<\/span>\n<p><\/p>\n<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Company announcements or emergency updates<\/span>\n<p><\/p>\n<\/li>\n<\/ul>\n<h2><b>\ud83d\udd01 Message Frequency<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Message frequency will vary based on your interactions with McCullough.<\/span><\/p>\n\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Typically, you may receive up to <\/span><b>2\u20134 messages per appointment<\/b><span style=\"font-weight: 400;\"> (e.g., confirmation, reminder, technician en route, follow-up).<\/span>\n<p><\/p>\n<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Marketing or promotional messages may be sent occasionally, not exceeding <\/span><b>4 messages per month<\/b><span style=\"font-weight: 400;\"> unless you engage with a campaign.<\/span>\n<p><\/p>\n<\/li>\n<\/ul>\n<h2><b>\ud83d\udcb2 Message and Data Rates<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Message and data rates may apply. These charges are determined by your wireless carrier and are the responsibility of the mobile subscriber.<\/span><\/p>\n\n<h2><b>\ud83d\udcde Customer Support<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">For assistance, you can:<\/span><\/p>\n\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Text \u201cHELP\u201d<\/b><span style=\"font-weight: 400;\"> to any McCullough message for support, or<\/span>\n<p><\/p>\n<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact us directly at:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \ud83d\udce7 <\/span><b>info@mcculloughserves.com<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> \u260e\ufe0f <\/span><b>(512) 866-9828<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> \ud83c\udf10 <\/span><b>www.mcculloughserves.com<\/b>\n<p><\/p>\n<\/li>\n<\/ul>\n<h2><b>\ud83d\udeab Opt-Out Instructions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">You may opt out of receiving SMS messages from McCullough at any time.<\/span><\/p>\n\n<ul>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To stop receiving messages, simply reply <\/span><b>\u201cSTOP\u201d<\/b><span style=\"font-weight: 400;\"> to any text.<\/span>\n<p><\/p>\n<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will receive a confirmation message verifying your opt-out.<\/span>\n<p><\/p>\n<\/li>\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Even after opting out of marketing messages, you may still receive important transactional messages such as appointment confirmations or service updates.<\/span>\n<p><\/p>\n<\/li>\n<\/ul>\n<h2><b>\ud83d\udd12 Privacy<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">McCullough values your privacy. We will never sell or share your personal information, including your phone number, with third parties for marketing purposes. Data collected through the SMS program will only be used to provide requested services and relevant communications as outlined in our Privacy Policy.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 10\/16\/25 Last Updated: 10\/16\/25 Welcome to the McCullough Heating &amp; Air Conditioning (\u201cMcCullough,\u201d \u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) SMS text messaging program. By opting in to receive text messages from McCullough, you agree to the following Terms &amp; Conditions. \ud83c\udfe2 Brand Information McCullough Heating &amp; Air Conditioning provides professional HVAC repair, maintenance, and installation services to customers throughout Central&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3998","page","type-page","status-publish","hentry","no-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.7.2 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/coolmenow.com\/georgetown\/terms-and-conditions\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.7.2\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"McCullough Heating &amp; 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