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Is Your Heating or AC System Struggling or Broken?

HVAC repair by McCullough, HVAC repair Austin

You Need an HVAC Problem Solver, not a Home Repair Generalist.

The latest trend is for heating and air conditioning companies to add plumbing to their list of services. And hey, we get it, when you extend your services, you open up many opportunities. But here’s the thing: we aren’t interested in being plumbers. We specialize in Air Conditioning, Heating systems, and whole house weatherization. We are more interested in keeping your family comfortable and your energy bills low – those are our top priorities. We will leave the plumbing to plumbing specialists – people we respect to do a great job in THEIR field, while we remain experts in ours.

We guarantee, that McCullough Heating & Air will not fragment our staff, our training or our commitment to you by following trends. Fixing broken AC systems, troubleshooting problems and offering proactive maintenance is what we do. When your system can’t or shouldn’t be fixed we replace it. It is that simple. No gimmicks.

My Plumber Does HVAC too. Do I Need a Separate HVAC Specialist? 

When things go wrong with your AC or heating system, you should go straight to a specialist – an HVAC Problem Solver, not a generalist who knows a little about a bunch of stuff. Don’t waste your time and money like that. Think about someone who has spent their entire career looking at the system you need fixed versus another person who has maybe seen a few in their career – who would you rather have fixing your system? The second person may be able to troubleshoot very common issues and that’s nice, but you need someone who can make expert recommendations,

What is the Difference Between a General Contractor and an HVAC Contractor?

A general contractor or plumber might be able to fix a few broken things with your HVAC system – and they may do a good job or they may make a grave error. Here’s the difference in choosing an HVAC expert who knows everything there is to know about every system: If it is broken, we’ll fix it. If can’t or shouldn’t be fixed, we’ll replace it. When it is working, we want to keep it that way with proactive maintenance. There are no gimmicks to that. We’re not just tacking a little AC repair to the bulk of our business. There’s no bait-and-switch deals. Just honest, upfront communication about what is going on with your system and what needs to be done to keep your family comfortable and enjoying your home. McCullough Heating & Air Conditioning technicians are your HVAC problem solvers and those other generalists, plumbers, electricians, and do-it-all folks are just capitalizing on a potential issue with your home. They might mean well, but you need someone who can serve you well.

There’s More to HVAC Than AC Repair

Anyone’s mother or brother can see when a car needs a little air in the tires. Some people might even be comfortable fixing a flat or changing their own oil, maybe replace a battery. These are tasks that are also (somewhat) safe to do for the average person who feels equipped. A person who has always worked on airplanes might even be able to rebuild a car engine – or they might not AT ALL. However, a seasoned automotive mechanic will be able to do all these things and a whole lot more, they will be able to diagnose any issue you might have, and they will be able to make recommendations about ANY part of your vehicle.

Similarly, an HVAC expert can also make recommendations about your indoor air quality, your energy bills, Carbon Monoxide safety and other things that are integral to your home comfort. A generalist who has fixed a leaky air conditioner won’t have that breadth and depth and that’s okay. They’re not the experts in HVAC – we are!

When you call McCullough for service you can guarantee a highly trained and certified heating & air conditioning technician will show up with a fully-stocked truck to solve problems with your home comfort system…. not your faucet.

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