McCullough Heating & Air Conditioning – SMS Terms & Conditions

Effective Date: 10/16/25
Last Updated: 10/16/25

Welcome to the McCullough Heating & Air Conditioning (“McCullough,” “we,” “our,” or “us”) SMS text messaging program. By opting in to receive text messages from McCullough, you agree to the following Terms & Conditions.

🏢 Brand Information

McCullough Heating & Air Conditioning provides professional HVAC repair, maintenance, and installation services to customers throughout Central Texas. Our SMS communications are designed to enhance your service experience and keep you informed.

💬 Types of Messages You May Receive

By opting in to McCullough’s text messaging program, you may receive:

• Appointment confirmations, reminders, and service updates

• Technician on-the-way alerts

• Invoices and payment confirmations

• Customer satisfaction surveys

• Special offers, seasonal promotions, and marketing messages

• Company announcements or emergency updates

🔁 Message Frequency

Message frequency will vary based on your interactions with McCullough.

• Typically, you may receive up to 2–4 messages per appointment (e.g., confirmation, reminder, technician en route, follow-up).

• Marketing or promotional messages may be sent occasionally, not exceeding 4 messages per month unless you engage with a campaign.

💲 Message and Data Rates

Message and data rates may apply. These charges are determined by your wireless carrier and are the responsibility of the mobile subscriber.

📞 Customer Support

For assistance, you can:

• Text “HELP” to any McCullough message for support, or

• Contact us directly at:
  📧 info@mcculloughserves.com
  ☎️ (512) 866-9828
  🌐 www.mcculloughserves.com

🚫 Opt-Out Instructions

You may opt out of receiving SMS messages from McCullough at any time.

• To stop receiving messages, simply reply “STOP” to any text.

• You will receive a confirmation message verifying your opt-out.

• Even after opting out of marketing messages, you may still receive important transactional messages such as appointment confirmations or service updates.

🔒 Privacy

McCullough values your privacy. We will never sell or share your personal information, including your phone number, with third parties for marketing purposes. Data collected through the SMS program will only be used to provide requested services and relevant communications as outlined in our Privacy Policy.