4.9 Google Rating
Our Most Recent Service Reviews
3 days ago
Rhey apotted the issue very quickly ans made the repair , iam 100 percent satisfied
vijay paul
Reviews
4 days ago
Great service, diagnosed and repaired within 24 hrs after working with another company that had 3 service calls over 8 days and could not fix our AC.
Kyle Turner
Reviews
5 days ago
Always professional and reliable
Sara Wilkins
Reviews
6 days ago
I really appreciate Joel's thorough evaluation of my heat pump. He discovered a leak in my system and put a plan in action to fix it right away. He showed up on time, texted me 30 minutes head of time to let me know he was coming, and was very courteous and professional. I am very happy with the service he provided and will use the company again if needed. Thanks Joel!
snowdenc
Reviews
7 days ago
I had Nick Staggs as our technician today. He did a great job. Got the AC back and running. Also inspected the rest of the unit and provided great feedback on our system. Overall happy with the fast response and service provided .
Karla Stanca
Reviews
1 week ago
I will only call them from now own. Another company quoted me $1200. McCullough came out for a 2nd opinion and I only had a loose wire. Fixed it at no charge
monica kennedy
Reviews
1 week ago
Mr. Mitchell Reaves works for very reputable and the best company McCullough Air and Heating in Austin. He took care of the A/C ductwork issue I had. I always ask for Mitchell to take care of the problems. He scheduled appointment same day and knew the problem immediately and fixed it in no time. He explained thoroughly and in detail the issue of the HVAC before fixing it and after it was fixed. He is very professional, very knowledgeable and very experienced and gives customer care quality/advice/service. I would recommend Mitchell to anyone who needs any kind of A/C repairs, duck work or installation. Thank you Mr. Reaves for providing outstanding service to me and all your customers.
Laxmi Sarwal
Reviews
2 weeks ago
So happy with the quick service and Frank is so knowledgeable and helpful.
Gary Moore
Reviews
2 weeks ago
Mitchell Reaves is extremely knowledgeable and adept at problem solving. He was very thorough and gave helpful explanations in his assessment. I will request his assistance for service in the future.
Judith Livingston
Reviews
2 weeks ago
Great service from Alvin and McCullough!
Rachel Carollo
Reviews
2 weeks ago
Very Professional!
Allan Mexas
Reviews
2 weeks ago
This was my first time using McCullough Heating and Air Conditioning. It was very easy to call and make an appointment over the phone. The technician, Mitchell, quickly diagnosed the problem and got it fixed and the heat working! He was very knowledgeable, and he didn’t mind me looking over his shoulder and asking questions as he worked. -I am happy with this service call visit; it was a good experience. I will call McCullough next time!
J W
Reviews
2 weeks ago
McCullough technicians did a outstanding job in quality as well as in service.. Very professional.
Odette Ayala
Reviews
2 weeks ago
McCullough contacted me immediately for an appointment the next day. Unfortunately the technician and I could not connect to set the appointment during the appointment window.
Al Stepney III
Reviews
2 weeks ago
Gilbert and Michael did a great job. They are highly skilled professionals dedicated to their work. We were very happy with their efforts. McCullough has great service people on their team.
Judith Livingston
Reviews
3 weeks ago
He did an absolutely thorough job. We are very satisfied with him and McCullough.
Carol Logan
Reviews
3 weeks ago
Excellent service. Maintenance on AC. Service man very personable and professional .
Diane Wiseman
Reviews
3 weeks ago
Excellent service highly recommended.
Sergio R. Samayoa
Reviews
3 weeks ago
Gilbert and Ricardo were professional and very easy to work with. They were very efficient and kept the areas clean and tidy and were respectful in our home. I would 100% recommend these guys for any installation.We feel we made the right choice with McCullough heating and air for our replacement needs. They were very flexible and even worked on the weekend to complete our install! We are more than happy with the final result!
Deborah Harris
Reviews
3 weeks ago
Desmond was a great help getting my heater going. I would recommend you anytime.
Michael Bailey
Reviews
3 weeks ago
I got into a bit of a panic when my heater stopped working but McCullough was very quick to respond with a next day appointment. Nick diagnosed and identified the problem quickly and was the most knowledgeable, informative person I’ve had the pleasure of dealing with in quite some time.
Gman
Reviews
3 weeks ago
Technicians Joey, James and Alvin have all been at my house doing excellent work installing my new state of the art HVAC equipment. They’ve been great communicators and persevered to make sure everything was done right. I’ve been with McCullough for many years and they never disappoint.
Caron Hanes
Reviews
3 weeks ago
James did a fantastic job, no high pressure sales pitch, just great service! I'll be using McCullough !
Jim McCord
Reviews
3 weeks ago
Great experience with McCullough during the latest cold snap. Mitchell showed up on time, figured out what was wrong, and got my old Lennox furnace up and running. Courteous and professional and on time, can't ask for better.
Scott Osborn
Reviews
3 weeks ago
James was great. He was thorough and addressed all my questions. The team at McCullough did a wonderful job with the installation and upkeep on my hvac!
Barbara Morgan
Reviews
3 weeks ago
Very knowledgeable, shared with me how to save money. On time and friendly.
Dana Twombly
Reviews
3 weeks ago
The system my dad has was installed back in 2010 by McCullough and they have serviced the system since then...I have always been more than satisfied...this specific service/repair event, even more so...the heating kit on the Auxiliary system was no longer working and a new one was ordered...this is the system in my 86 year old father's home, so his warmth is paramount to me...the new heat kit was faulty and the service tech and McCullough coordinated finding a replacement and searched the city and found one...all was completed by 1:30pm and well before the storm hit...my dad's home maintained a comfy 72 degrees...I am very thankful and appreciative...
Laura Wehrman
Reviews
4 weeks ago
I really appreciate Joel's thorough evaluation of my heat pump. He discovered a leak in my system and put a plan in action to fix it right away. He showed up on time, texted me 30 minutes head of time to let me know he was coming, and was very courteous and professional. I am very happy with the service he provided and will use the company again if needed. Thanks Joel!
snowdenc
Reviews
4 weeks ago
Highly professional organization. Suggested the optimal system replacement for an upstairs unit, as oppose to the most expensive. Suggested repair for another unit as oppose to replacement. Customer centric.
Trennis Jones
Reviews
4 weeks ago
Always happy with McCollough’s - technicians are well-trained, good communicators, and personable.
Stephen Kinslow
Reviews
4 weeks ago
Great service. Had two older furnaces inspected to make sure all was good as we head into a cold snap. Super impressed by the level of detail given. Extremely knowledgeable technician who took the time to help me understand what was needed and what was optional to keep these units in good shape.
Diane Hern
Reviews
4 weeks ago
Always great service, dependable, and professional.
Michael Tracy
Reviews
4 weeks ago
Professional courteous service . I’ll know if it works when summer comes around but am confident that they got the job done right.
mdtex
Reviews
4 weeks ago
Great service. Had two older furnaces inspected to make sure all was good as we head into a cold snap. Super impressed by the level of detail given. Extremely knowledgeable technician who took the time to help me understand what was needed and what was optional to keep these units in good shape.
Diane Hern
Reviews
4 weeks ago
Very good service
Maria Hunt
Reviews
4 weeks ago
Awesome i customer service and knowledge of HVAC system.
Wendy Wilson
Reviews
4 weeks ago
I am so pleased with the great service I received today. Alonzo was very professional and respectful; he got right to work diagnosing the problem. He took care of the problem and put everything back the way he found it. Thank you Alonzo!!!
Mary Pieper
Reviews
4 weeks ago
Great experience with the technician Alonzo and the Appointment desk. McCullough is the company to call when you wanna be sure the work is done correctly.
GuyPaul Swenson
Reviews
4 weeks ago
McCullough recently replaced our garage apt split unit. Then we had a full home inspection where the unit didn’t heat up. Nick with McCullough came out and explained these units are very complex with certain delays when turning them on. The inspector had not waited long enough (5-10 mins) for the delay process. Another quality job and product from McCullough at no charge to educate the customer on the new HVAC advances. Works perfectly.
Texas Gipper
Reviews
4 weeks ago
Sean checked the Carrier heater for the winter months. He was very thorough and clearly explained what he did and some aspects of my system i hadn’t known. He was very knowledgeable and i recommend him.
Marilyn Kameen
Reviews
4 weeks ago
Nick came out and diagnosed the problem with my 14 year old heater very quickly. He gave me options to repair or replace. He was prompt and professional.
Rachelle Abercrombie
Reviews
1 month ago
McCullogh always sends very professional techs to our house. Alvin was great this last time. We have been a customer for years because this company does a good job and the techs are always friendly and kind.
Kevin Reichle
Reviews
1 month ago
Words cannot fully capture the gratitude I feel for the outstanding work and attention provided by McCullough Heating & Air Conditioning. From the moment my call was answered to the efforts of the sales representative, technicians, inspectors, and customer service team, every interaction was marked by professionalism and genuine care. The passion and dedication they bring to their work are truly exceptional.
My experience with McCullough has been nothing short of remarkable, and I am eager to share their excellence with others. Thank you, McCullough, for transforming my home into a more comfortable and enjoyable place to live with your incredible cooling and heating system.
Bonnie Correa
Reviews
1 month ago
Junior from McCullogh Heating & Air fixed the errors made during the A/C and heater installation in September. He correctly seated the motor and removed the paper User Manual that was stuck inside the gas heater. He turned up the fan volume and reset the error code. The fan now sounds like a gale force wind running through the vents. I wonder if the fan volume could be reduced and the heater still work properly. The extra dust blowing through the vents is stirring up my allergies. Junior, thanks for coming out!
John Duncan
Reviews
1 month ago
Always on time and do a great job for a fair price.
Steve Ray
Reviews
1 month ago
Mccullough always comes thru for me. Purchased new Carrier about 4yrs ago from them and they handled all the warranties Austin permit and rebate. Plus Electric company set up. Setting up a service call they give you an all day window but service will call a few minutes ahead to give you a heads up. I do wish they could at least say morning or afternoon tho when i schedule.
Barbara Schanfarber
Reviews
1 month ago
Mr Sanchez showed up timely and was most knowledgable about my HVAC system. He found problem with sensor almost immediately and was able to provide estimated cost of replacement. He gave me an outlined plan of action and later followed through. Very professional and helpful. Thanks, James!
Tobie Tucker
Reviews
1 month ago
Henry did an outstanding job servicing my HVAC heating unit and explaining what was wrong and recommending specific maintenance work.
Daniel Armendariz
Reviews
1 month ago
Installed new HVAC system. Professional and knowledgeable workers. System working great.
Sharon Edgar
Reviews
1 month ago
Excellent customer service and punctual technician Henry. Made appropriate suggestions that were in my best interest!
barbara browne
Reviews
1 month ago
I have used 4 different heating and ac companies over the years and decided a couple of years ago to try McCullough. I had noticed on my walks that the family lived in my neighborhood and thought I should try them. The company I had been using before my last switch lied to me about needing an expensive repair I didn’t need at all. I have a maintenance service contract.with McCullough. I like the work they have done. I’m comfortable doing business with my neighbor.
SB Bart
Reviews
1 month ago
Henry has great customer service. He is very professional, explains everthying in detail, and is very patient with my questions. Good work.
Karen Andrasi
Reviews
1 month ago
As always, service was great! Matt knows his stuff and a pleasure to deal with!
Roger Gaffner
Reviews
1 month ago
Micheal was great, very diligent in looking at the issue
Rob Madsen
Reviews
1 month ago
Great work and professionalism.
L S
Reviews
1 month ago
Great company - honest, personable techs. Fair pricing and very fast and efficient service. Highly recommend!
Donna Yancey
Reviews
1 month ago
McCullough Heating & AC went above and beyond in making sure I understood what was wrong with the system, showed me around the furnace, and showed me how to monitor the issue for the next time if it happens. I felt included, appreciated and understood. Thank you, Junior! (the name of the representative).
Raychelle Harris
Reviews
1 month ago
Great service. Easy to interact with HQ via text and schedule or cancel as needed. Really like that. Junior was great and went above/beyond to diagnose the issue.
Sam Decker
Reviews
1 month ago
Nick was awesome. Super helpful, very professional, and very honest. I will use McCullough again.
Ryan McDermott
Reviews
1 month ago
McCullough Heating and air Conditioning did an inspection/diagnosis for our HVAC/Furnace and demonstrated to be very professional, punctual, and collaborative. Shaun was professional, cordial, and knowledgeable. We are very pleased with their service and recommend them to anyone who needs their HVAC/Furnace system checked and maintained.
Diana Meneses-Vincer
Reviews
1 month ago
GILBERT Garcia and Mike installed our new HVAC system this week. They were prompt, courteous, extremely capable, and did a great job. Our a/c is definitely running quietly and more efficiently. We're glad we chose them for our needs. Highly recommend ! On Jan 7, 2025 we needed our system checked. Thomas Ishey was prompt, courteous, and extremely helpful.
Cynthia Sizeler
Reviews
1 month ago
Technician did a great job. Suggested an overflow control mechanism for AC later this summer
Sam Dominguez
Reviews
1 month ago
Friendly service on the phone, friendly and courteous technicians, speedy availability of parts, speedy repair.
crawley 737
Reviews
1 month ago
Nick was knowledgeable, friendly and a great communicator. He quickly found the problem!
Tracey Mills
Reviews
1 month ago
Fantastic service. The tech that showed up (Joey), was on time, professional, and personable. He fixed our problem and presented options concerning our system. He was very knowledgeable and shared that knowledge with me. Great tech! Install team arrived on Friday for replacement of A coil in unit in the attic. Ricardo and Adrian did great job. Another problem arose with compressor. It had gone out. Joey came back and replaced the outside unit, making sure my wife and I had cool air for the weekend. He stayed until he was sure everything was operating correctly. We were pleased with the great service! 9/18, Joey came back to check levels from work done last week and recommend added fixes to get the system to peak performance. He provided estimate of costs and what these improvements would actually do. As always, it was a pleasure dealing with him.
John M. Aaron
Reviews
1 month ago
Prompt, consistent service
Sherry Crickmer
Reviews
1 month ago
Our AC went out on July 4th. They sent Nick out the very next day before 10am and he diagnosed our problem. He was very polite and explained everything in detail. He had a sales rep come out and go over our options. All this company does is AC repair and they really seem to know their stuff! They are very reasonable, honest and genuinely care about their customers.
I received a sweet treat from Tiffs Treats after my installation. These guys know how to please!!
Awesome company with genuine caring staff!
Nancy Berlad
Reviews
1 month ago
Very professional, nice compassionate technician.
Linda Pfitzner
Reviews
1 month ago
Excellent customer service and punctual technician Henry. Made appropriate suggestions that were in my best interest!
barbara browne
Reviews
1 month ago
Gilbert & Michael were polite & professional. The did an excellent job.
Barbie Houston
Reviews
1 month ago
Very professional and courteous
Elpidio Buantello
Reviews
1 month ago
Very professional, nice compassionate technician.
Linda Pfitzner
Reviews
1 month ago
Great service by competent professional people. Nick is great.
Duncan Schleiss
Reviews
1 month ago
I recently had a new Carrier air conditioner installed by McCullough Heating and Air Conditioning, and I couldn't be happier with the service! Gabriel, the technician, did a fantastic job. He provided a clear plan and timeline for the installation, making the process smooth and stress-free. The professionalism and expertise displayed by Gabriel were impressive, ensuring that everything was done efficiently. I highly recommend McCullough for anyone in need of HVAC services.
Omar Samman
Reviews
1 month ago
Knowledgeable, friendly, courteous and competent.
Mary Fallon
Reviews
2 months ago
It's New Year's Eve Eve and we have guests coming for dinner on the hottest December 30 ever. Time to turn on the air conditioner to make sure our guests are comfortable. The system is not working. A call to McCullough at 4:00 pm and good news - they have a crew working tonight. Joey arrived right on time and went to work to determine why our HVAC system wasn't working. Joey was done in 15 minutes and back out the door. Joey is a pro, pleasant and explained in plain words what went wrong.
Pat Niekamp
Reviews
2 months ago
Junior De Jesus was the best McCullough service person we’ve had over the past few years. He was kind, courteous and one could see his experience, offering very helpful info. He also helped us program our EcoBee thermostats to our desired specs, and was kind enough to change out our whole house filters and carry away the used ones…. McCullough and Jesus are awesome!! Highly recommended!
Marc Zook
Reviews
2 months ago
Fast service, and the tech under stood the problem very quickly, knew how to correct the issue. The tech also explained the problem in terms we could understand. The tech was friendly. I will use McCullough , as needed, in the future.
Pal Scully
Reviews
2 months ago
Nick is a great tech, professional, efficient, friendly and very courteous. Arrived on time, paid attention to detail
Tom Dukett
Reviews
2 months ago
Nick was excellent! He was very polite, and quickly conducted my annual Heater inspection. He even took a few minutes to answer a few questions!
Jeffrey Henke
Reviews
2 months ago
Techinican was professional and helpful.
ME4ME
Reviews
2 months ago
Frank was excellent! Definitely knows what he’s doing. Will ask for him next time.
J P
Reviews
2 months ago
Desmond Lopez of McCullough Heating and air gave us outstanding service when our air conditioner was failing. He explained the issues clearly, and did not try to sell us anything. I really appreciate the expert knowledge and honesty. Thank you McCullough Heating and Air.
Susan Doman
Reviews
2 months ago
Great company that stands behind their work. I had an issue during the busy holiday season and they found a way to come out within 3 hrs to fix. Highly Recommend
Steve Frank
Reviews
2 months ago
Technician DeAndre Rodriguez assessed my HVAC unit at the house the other day. He was incredibly knowledgeable with his craft while also being very kind and understanding.
MH
Reviews
2 months ago
The installation went great and the installer Gilbert Garcia was very knowledgeable and friendly. New system is working so much better and I am very pleased. They also sent someone to QAQC the install and answer any additional questions. I would definitely recommend McCollugh for your AC/Heating needs.
Kencito75
Reviews
2 months ago
Joel Galvan was a consulate professional. Very courteous and eager to answer my questions when I asked. Allowed me to follow him around and ask questions along the way. We had a large and present AC issue, Joel showed up, diagnosed the issue quickly, and was back in a couple days to fix it. He was reassuring and we've got a working system now. Cannot recommend these guys enough.
Tony Rabiola
Reviews
2 months ago
Fast service, and the tech under stood the problem very quickly, knew how to correct the issue. The tech also explained the problem in terms we could understand. The tech was friendly. I will use McCullough , as needed, in the future.
Pal Scully
Reviews
2 months ago
McCullough installed both my a/c units. They have always been great with keeping them up and running, and quickly handling any issues. I recently had an issue with my thermostat and Henry Harris, the technician, was quick to help over the phone to keep the system running while we scheduled an appointment to see what is causing the error codes. Great service by the McCullough team.
Marco Vergara
Reviews
2 months ago
Big thank you to Henry who was able to come out to my house quickly and helped to diagnose and fix the issues with my thermostat!
Natalie DeNike
Reviews
2 months ago
Very friendly + competent serviceman — enjoyed getting to know Alvin a bit
Steve S (Clobbertail)
Reviews
2 months ago
Technician provided appropriate notification of arrival time; was courteous and professional. Informed me of work performed and issues noted.
Alfred Bingham
Reviews
2 months ago
James was professional and did an excellent job diagnosising and repairing my home heating system. I recommend him and McCullough Heating and Air 100%!
Dawn Marie Lewis
Reviews
2 months ago
Everything was fine. He kept talking to other technicians helping them with their calls, so maybe you should give him a raise.
S Hinderer
Reviews
2 months ago
Found the problem and fixed it quickly and competently.
David Gilden
Reviews
2 months ago
The technician was very polite and very nice . He did his work very well and he explained everything to me . He was great
Ana Rodriguez
Reviews
2 months ago
We switched to McCullough from another company and are already so much happier with the customer service. Henry came to our home to assess and repair our unit as well as signed us up for regular maintenance. I can already tell that the level of knowledge and service is so much better than our last company. I would strongly recommend.
Sharon Booth
Reviews
2 months ago
Shawn was professional, punctual, and was really helpful with his solutions. Looking forward to continue working with him.
Annie Jacobson
Reviews
2 months ago
Henry Harris came to our home to fix the UV light that had separated from the unit. Henry was very professional and kind, and fixed the install. He took a picture and showed us how he mounted it so that it would stay in place. I am confident now as it looks so much better.
Thanks!
Debbie Garrett
Reviews
2 months ago
Courteous and efficient service rep and service!
Dale Reeves
Reviews
2 months ago
Frank provided excellent service during the maintenance check of our heating system.
LIsa Kirsch
Reviews
2 months ago
James was very professional, courteous and gave good advice
James Clary
Reviews
2 months ago
James is a great tech. He is very thorough and answered all my questions.
Kristal Lindheimer
Reviews
2 months ago
Professional and responsive. Recommend.
Joe Trachier
Reviews
2 months ago
Prompt efficient service. Friendly knowledgeable service technicians.
Tim Young
Reviews
2 months ago
Fixed issue with the heater's igniter, the day I requested help, super flexible with timing. Thank you!
David Young
Reviews
2 months ago
Frank was awesome, very helpful, nice and knowledgeable.
Lisa Ranney
Reviews
2 months ago
McCullough was quick to show up when we had a furnace issue. Mitchell diagnosed the issue efficiently, provided a temporary solution while a replacement part was en route, and fixed the issue as soon as the part came in. He was communicative and responsive throughout. Excellent service all the way around.
Adam Kowis
Reviews
2 months ago
We decided to replace and upgrade our three air conditioning and heating systems and started the search and evaluation of the equipment and installers available in Austin. We selected McCullough and hoped it was the best choice., Now the units are installed and everything with McCullough was excellent. The sales contact, the best price quite, the technical recommendation, the installation team and promises made - promises kept have all resulted in 100% satisfaction with McCullough. Save yourself time, money and the the risk of selecting anyone but the best by including McCullough. Thank you McCullough for all you accomplished on time and for the excellent service.
Now in December 2024 I had my first check up and service was as promised, Professional, very thorough, on time and courtesy. So glad we selected and used McCullough.
Dennis Blackburn
Reviews
2 months ago
Did a nice job of diagnosing an issue with our heater. We purchase a new AC/Heater in 2024. Guess the heater was not tested after during installation.
wallace sanders
Reviews
2 months ago
Polite, fast and professional.
Herbert Keirstead
Reviews
2 months ago
I have been using McCullough Heating & Air Conditioning for over 6 years. I have a maintenance service with this company. Alonzo Olivias, the technician that performed the service was knowledgeable, professional and friendly. Their customer service is excellent. I highly recommend this company.
Lore Harris
Lore Loucks
Reviews
2 months ago
Alvin was awesome! Very knowledgeable, personable and thorough. The McCullough team never disappoints - I will recommend them to anyone and everyone!
Melanie Doi
Reviews
2 months ago
Townhome in Mueller.
David Williams
Reviews
2 months ago
I had a furnace problem for about 1 week. The technician Alonzo discovered the issue, and did a great repair job. Thank you
Fred Foote
Reviews
2 months ago
Great work as always
Gary Parmelee
Reviews
2 months ago
No surprise, whole house HVAC systems are expensive! I had mine replaced in 2014 and have been enrolled in McCullough's HVAC service program for the past ten years. Their service technicians have always been outstanding, and on my recent furnace checkup, Alonzo Olivas was no exception. I couldn't have asked for a better person to do the work. He was very friendly, thoroughly professional, and did not rush through his checklist. Alonzo gave me a written estimate on an additional service item that he said could become an issue later in time, but he was not pushy about it. I recommend anyone who needs a new HVAC system, or who is looking to have their present system serviced, to contact McCullough Heating and Air Conditioning.
Tim Hackler
Reviews
2 months ago
I called McCullough on a Friday morning because our upstairs heater was not working. I wasn’t in a hurry to get it fixed as we had another unit. However that one stopped working shortly after I called. I called back to let them know we now had no heat and the got me on the schedule for that day. Dereck Vizcarrondo called me within a couple of hours to let me know he was on his way. Luckily it was an easy fix and he had both units running quickly. Dereck was very knowledgeable and professional. He could have told me I needed to replace some part or tell me it was something major but he didn’t. He was honest and did a great job. McCullough Heating and Air has never let me down.
Barbara Heil
Reviews
2 months ago
Great service as usual! Yay!!!
Victoria Bernard
Reviews
2 months ago
Best service technician to date!
Kevin Cooke
Reviews
2 months ago
Townhome in Mueller.
David Williams
Reviews
2 months ago
James Sanchez did a thorough job and gave his advice on optimizing our HVAC unit.
John Dahmus
Reviews
2 months ago
Great service and attention! Our technician, Alonzo, was great!
Charles Ramos
Reviews
2 months ago
I put in a new unit some years back and signed up for the winter/summer checks. This was one of my smartest moves. I've kept up the program for their checks fall and winter for quite a while now. DeAndre Rodriguez is extremely thorough, explains everything he checks and has the pictures to show me. He also replaces my filter for me, it's in the attic and not a fan of getting up there. Thank you for being an honest, personable and thorough company! I give McCullough (and DeAndre) 5 stars!
J S
Reviews
2 months ago
Very happy with how quickly and professionally how the McCollough Reps fixed our problem. Frustrated with how expensive it was right before the Holidays. You need payment plans.
Lara Bennett
Reviews
2 months ago
My heater stopped working. I called and they got someone so quickly. Joel was so very helpful, kind and professional. He got my heater working and explained why and how. Great service! 👍
Nivarni Narayan
Reviews
2 months ago
Dereck listened to my concern about mold and shared his advice on the issue and agreed to come by and check the AC coils. However, he reassured me that my filter system that was installed a couple of years ago should be sufficient to filter out any organic stuff. Thanks for the help!
John Walter
Reviews
2 months ago
Very professional, nice compassionate technician.
Linda Pfitzner
Reviews
2 months ago
I’ve been with McCullough for many years and I always feel like I’m in good hands. They are competent, thorough and honest. There are many companies to choose from but McCullough is the best!
Gail Coffee
Reviews
2 months ago
Friendly service on the phone, friendly and courteous technicians, speedy availability of parts, speedy repair.
crawley 737
Reviews
2 months ago
Prompt, professional answered all
My questions. Excellent experience.
Barney Biglow
Reviews
2 months ago
Highly recommend Dereck. Very nice work. Solved our problem very quickly.
Steve Wirt
Reviews
2 months ago
Junior was excellent! He was very polite, donned booties for the inside work, and quickly/courteously diagnosed and fixed the problem. He even took a few minutes to explain the problem to me and answer a few questions!
Jeffrey Henke
Reviews
3 months ago
James was great. He explained everything and made sure I understood what he was doing.
martha bartz
Reviews
3 months ago
Very honest.
Naxieli Gomez
Reviews
3 months ago
McCullough provided a service inspection of the home heating and air conditioning systems. DeAndre arrived on time and performed the work efficiently. Several components checked were inspected or tested. Results were explained and provided in a detailed summary report. A recommendation to improve air filtration was also provided. I was very satisfied with this appointment and will do it again next year.
Mike Stelzer
Reviews
3 months ago
Shoutout to Thomas who fixed my heater! 🙌🔥 Thanks to his expertise, my home is warm and cozy again. We had three different companies that did not fix my unit. Highly recommend him for any heating or air conditioning needs! #HappyCustomer #Grateful"
Wendolyn Washington
Reviews
3 months ago
Great job!
Gen Dog
Reviews
3 months ago
Performed carbon monoxide checks on heaters. Knowledgeable and good about explaining what to look for and how to monitor for leaks. Highly recommended!
Bill Anderson
Reviews
3 months ago
Honestly I had the best experience that I've ever had with a service call involving maintenance or evaluation of any home system. The service technician was knowledgeable, courteous, and most of all honest- I dread being oversold anything or pushed to upgrade when not needed, and this gentleman was the opposite- he simply suggested what was actually needed. A+ experience overall, and I will absolutely use & recommend McCullough Heating & Air!!
Erik Axel Brunt
Reviews
3 months ago
We’re very happy with the results. Jensen Sexton and the installers team did a fantastic job. Thanks
Yosvany Aguilera
Reviews
3 months ago
DeAndre did a fantastic job on our fan cleanup on our HVAC system. He was meticulous about his work and a very polite technician. We’d be happy to have him as our technician any time.
Del Ryan
Reviews
3 months ago
I have been using McCullough since purchasing my condo back in 2020. Almost all Of our residents use McCullough bc they are thorough and trustworthy. I use their bi-yearly tune up service which has saved me a lot of money in the long run by diagnosing problems before they arise. I would highly recommend this company to anyone in the Austin or surrounding area looking for an HVAC company.
Leah Parisi
Reviews
3 months ago
I like doing business with this company. Always good service!
Barbara Brown
Reviews
3 months ago
Super friendly and professional. He knew exactly what to do. McCullough' entire team has been exceptional. I am a engineer quality director and am very critical of service. These guys are the best at the best price.
Reuben Quintanilla
Reviews
3 months ago
Great and timely service today ! Thank you.
Alexandre LeBeaut
Reviews
3 months ago
Alonzo Olivia's from McCullouch Heating and Air Conditioning provided excellent maintenance.
Guys, we have been with your service since 2021, and I see a good perspective on future needs.
L H
Reviews
3 months ago
Professional, knowledgeable, friendly service for super reasonable rate!
Anne Adams
Reviews
3 months ago
Joey was very knowledgeable. He took the time to explain what he was doing and why. I have just enough experience with heating and cooling systems to be dangerous...but it helped me understand Joey's explanations. He did a great job and I felt comfortable in knowing what he did and why he did it. Wouldn't hesitate to recommend McCollough Heating and Air....along with Joey.
Delwin Goss
Reviews
3 months ago
Not particularly an Issue with technician that came to service heater but did feel the replacement filter estimate price given was way overpriced. The tech offered to replace it at $205.00 which is an outrageous price when you can get the same filter (AprilAire 210)
at Amazon for $55.00 plus tax. Not sure if this is out of tech’s control or that is just the price McCullough offers.
Gabino Moncayo
Reviews
3 months ago
Dereck was great. He did my winter check up and thoroughly checked the HVAC system. I have always had excellent service from this company. The technicians have always been professional and willing to answer any questions. I would highly recommend this company.
Sheri von Briesen
Reviews
3 months ago
Excellent customer service, quick response time and the entire staff has been wonderful!
Frank Barbera is a gem, such a great tech and lovely, respectful young man! Employees like Frank are the reason we use McCullough Heating and Air Conditioning for all 3 of our properties.
Mirt Norgren
Reviews
3 months ago
Serviceman arrived promptly, identified problem, then ensured me that issue would need to be fixed, but was not urgent. Assured me that I could have some time to prepare for the expense. I really appreciated that especially as we're in the midst of this covid-19 pandemic.
Betty Whalen
Reviews
3 months ago
The McCullough representative who serviced my equipment was thorough, knowledgeable and personable. This is just like all McCullough people I have met through several years.
I wish the appointment window could be morning or half day. It’s from 8:00-5:00. That’s long, don’t you think?
Don Denzin
Reviews
3 months ago
Shawn was amazing, he took the time to explain things in layman's terms. He was the most thorough of any hvac tech we have ever used.
Diana Proud
Reviews
3 months ago
GILBERT Garcia and Mike installed our new HVAC system this week. They were prompt, courteous, extremely capable, and did a great job. Our a/c is definitely running quietly and more efficiently. We're glad we chose them for our needs. Highly recommend !
Cynthia Sizeler
Reviews
3 months ago
The service was great!
Ricardo Lardizabal
Reviews
3 months ago
On time, excellent work, answered all my questions, no questions too small, did not break for lunch, worked through & cleaned up areas beautifully.
Joe Butler
Reviews
3 months ago
Joey Galvan, the HVAC specialist representing McCullough Heating and Air Conditioning came to my house on November 4 and November 15 to check out my heater, blow out the lines, test the amps, advise on the longevity of our unit, and more. Joey is kind, thorough, highly skilled, and frugal with my money. I highly recommend McCullough Heating and Air Conditioning, and specifically, Joey Galvan.
Grace Black
Reviews
3 months ago
McCullough rep Alex worked out an appropriate complete update to my heating/cooling system that seemed to be a fair price compared to another contractor. Techs who installed the system did a great job to accomodate our needs and follow up support was very good also. No complaints at all.
George Hartnett
Reviews
3 months ago
My Infinity thermostat was rebooting continuously, James came and in few minutes identified a clog in the water drain that was activating the reset switch and the whole system was restarting
joao a
Reviews
3 months ago
I appreciate the information shared by Joel. He was very professional. If I had to rate his professionalism from 1 to 5, I would give him a 5.
Nelson Hudgins
Reviews
3 months ago
I've been using McCullough for years and have always had great service. Wanted to commend specifically Alvin Moore, the service technician today with McCullough Heating & Air Conditioning for winter maintenance inspection. Alvin was professional, punctual and efficient. Thank you all.
b.j. marks
Reviews
3 months ago
Highly professional organization. Suggested the optimal system replacement for an upstairs unit, as oppose to the most expensive. Suggested repair for another unit as oppose to replacement. Customer centric.
Trennis Jones
Reviews
3 months ago
Joel Galvan was communicative and personable. He completed the work of inspecting my home’s heating system as well as replacing the heat pump in an efficient manner.
RCC
Reviews
3 months ago
Alvin M was polite, thorough, and he showed me how a part was not working as it should. Appreciated being able to understand what the problem was. Feel very confident that he did a great job checking my furnace.
Shelley Bjorkman
Reviews
3 months ago
Our AC went out at the height of the heat in Texas!! Alex from McCullough came out and provided an estimate for the unit. He has a great deal of expertise and knowledge about AC systems. He showed us an issue with the duct work that needed to be repaired as well...that no other AC company found. He also recommended an additional vent in an area of the house that never seemed to cool off well.
The techs arrived on time and were very professional. They spent all day installing the unit, repairing the ducts and installing a new vent and a new thermostat in the Texas heat!!!
McCullough went the extra mile and filed for any/all rebates we could use AND registered our unit with the manufacturer!!! On top of that, an inspector came out 2 weeks later to ensure everything was installed properly and working well. He demonstrated some features on the thermostat that I was unaware of and set it up for us.
Everyone showed up on time and all were very professional. Thank you to McCullough and the team that got our AC back up and running. I highly recommend them!!!
Deb
Reviews
3 months ago
Did a great job, polite, informative, careful, called before he got here. Thanks!
Nancy Baker Jones
Reviews
3 months ago
Highly recommend the annual maintenance service
Vera Fischer
Reviews
3 months ago
As always, professional, timely, and trustworthy.
P H
Reviews
3 months ago
Alonzo was extremely professional and worked very efficiently and quickly to resolve our problem.
Ted James
Reviews
3 months ago
Excellent service. Very reliable and trustworthy. Great technicians.
Michael Love
Reviews
3 months ago
Joey is the man, and McCullough is a great company. They re-dispatched within two hours after the issue didn’t get resolved on the first trip. Joey came at 6:30p and stayed till 8p till it was solved. Lots of good advice along the way. Worth it to work with these guys, and to work with a solid locally-owned company.
Kevin Lloyd
Reviews
3 months ago
Highly recommend Joel Galvan. Very good experience. Very trustworthy.
Steve Wirt
Reviews
3 months ago
Have always had a great experience with McCullough Heating and Air. I highly recommend them!
Tim Shugart
Reviews
3 months ago
Desmond Lopez did an excellent job with our pre-season furnace tune-up today. He answered all my questions and provided helpful recommendations. Highly recommend!
Emmanuel Miranda
Reviews
3 months ago
Townhome in Mueller.
David Williams
Reviews
3 months ago
Excellent service visit with Desmond G; on time and answered questions asked regarding the service performed and operation of the unit.
Richard Krause
Reviews
3 months ago
We use to use a different company. Someone recommended McCullough. We are so pleased we called. Joey Galvan came out and gave us a detailed report and took his time to explain everything thoroughly. Going forward they are our go to company.
barry levine
Reviews
3 months ago
Alvin Moore just completed my semi annual checkup before the heating season starts. Alvin has been here before and was exceptional then. What’s better than exceptional? Alvin Moore! He is friendly, thorough, efficient and respectful. He takes the time to explain what he does and what his findings are. He does this in plain English. He is also very neat, tidy and careful. He treats my house better than I do and I treat it pretty well. He is just a pleasure to deal with.
This has been my experience with the rest of the McCullough team as well. They are far and away the best HVAC contractor I have ever dealt with. It is a privilege being their customer. It just doesn’t get any better. Thank you Alvin. Thank you McCullough.
Larry A
Reviews
3 months ago
McCullough Heating & Air Conditioning did a great job diagnosing the problem with my AC. The technician Frank Barbera was very thorough as well as very pleasant. I will continue to use McCullough’s for my heating and AC needs
Desmond Lopez with McCullough Heating and Air Conditioning did a thorough job checking out my heating system. He was very pleasant and explained the results
Jane Jatinen
Reviews
3 months ago
McCulloch has taken care of us for at least eight years. They put in this new unit when the old one went bad. That was also a holiday weekend, and they put in temporary window units to get us through. Also a remarkably hot summer. They came out today, to check on an odd noise. They discovered nothing really was wrong, but I am very relieved at having professionals support our system. Especially in this age of global warming.
Doug Fritzsche
Reviews
3 months ago
James technician explained everything in language I could understand, he was patient and i formative. I can recommend him and your company. Charla Hathaway
Charla Hathaway
Reviews
3 months ago
I purchased an HVAC unit last year, and was told and promised that I get 1 complimentary maintenance service. I scheduled one this year on 11/1/2024. The serviceman Dereck came by and only did the maintenance for the heater, and told me that i will get another free service in the spring for AC. I called the office, they told me that is only for paid members. It's quite disappointing. And when Dereck did the maintenance on 11/1, he pulled out the air filter, and put it back in opposite direction of the airflow (away from heater instead of toward the heater). I found that out when i replaced the filter today. that's pretty bad.
Update 11/11: service manager reached out and helped schedule another complimentary appointment in the spring and fall of next year. They really didn't have to do this, but this shows that they care about their customers and stand behind their work. I really appreciate that. I wouldn't hesitate to recommend their service and system to anyone.
Chhay Kong
Reviews
3 months ago
My most recent experience with McCullough was great, much like past experiences. However, Frank B. went above and beyond. He was friendly and informative. He even climbed into the attic to check out an issue we’ve been experiencing, diagnosed the problem, and put together a very reasonable estimate. I’d recommend this company to anyone in ATX looking for residential HVAC services and support.
Ashlee Trawick
Reviews
3 months ago
Frank provided a thorough check up of my heating unit and helped me reset my smart thermostat.
Terry Eastham
Reviews
3 months ago
Great service as expected. Thank you.
Donna Clark
Reviews
3 months ago
Desmond was very professional and polite. He answered all the questions I had. Highly recommend him.
Scott Allred
Reviews
3 months ago
Mitchell was great. The fact that McCullough gives an all-day window for the technician to arrive is so 1980-ish. Even cable companies give you a 4-hour arrival windo.
Alan Hecht
Reviews
3 months ago
Nick was awesome. He came out to perform my bi-annual maintenance on both of my a/c units. He was very polite and knowledgable on all the questions I had. All the technicians I have had from McCullough have been great to work with. I highly recommend McCullough’s for any a/c problems!
Stacey Noe
Reviews
3 months ago
McCollough HVAC has been servicing my AC system since I replaced the system 5 years ago. I could not be more pleased with the service from the company. I want to give a shout out to James Sanchez, the professional who has helped maintain the system. James is professional, friendly and most important good at his job. I always ask for James if he’s available.
Called this morning around 10 because the compressor was making a weird noise. They explained if the problem was not covered under the warranty, I would pay a service call fee. Happy to note the fee was less than other HVAC services I used in the past.
They arrived around 1:00PM and removed the branch which had become lodged in the fan and were done by 1:45.
Only a service call fee! Yay! Very appreciative of the quick service.
12/20/21. Service call checked out my HVAC for the winter season. Joel arrived on time and checked everything out. We are ready to go.
He even fixed a minor problem I had with insulation drifting down from the attic. Thanks, Joel!
Sarah Schattman
Reviews
3 months ago
Always great service, dependable, and professional.
Michael Tracy
Reviews
3 months ago
My service was great, the technician was very clean super fast and helpful with all questions. Everyone on the phone was also easy to work with.
Thomas Cook
Reviews
3 months ago
Have used McCullough for about 2 years. Have found all their technicians and office staff to be professional, dependable and trustworthy. We have systems that are about 15 yrs old. And have made a few upgrades to help eliminate mold and dust concerns we’ve noticed, over all we found McCollough to be super informative and reasonable with their recommendations to address my concerns. Specifically, our technician Nick was super helpful and informative.
Philip Busker
Reviews
3 months ago
Henry was great! As always, McCullough provides the best service for home maintenance services that I’ve found in Austin. It’s not even close to other companies.
John Moran
Reviews
3 months ago
My 15yr old AC wasn't working and McCullough was on Austin Energy's list of companies participating in the weatherization program I qualified for, so I gave them a call. I was afraid it was finally out for good, but Mitchell was able to come out the same day and had it working (faulty wiring) pretty quickly. Seemed quick, honest and very straight-forward. I would definitely use them again. Thank you!
Padaric Kolander
Reviews
3 months ago
Joey was awesome! Super nice and took the time to explain everything to me and answer all of my questions.
Aaron Alterman
Reviews
3 months ago
Very friendly, quick service.
Mike Mulligan
Reviews
3 months ago
Alonzo did an awesome job. He gave me updates and information clearly. My AC was fixed and cleaned up nicely! Thanks McCullough!
DeAnna Donovan
Reviews
3 months ago
I had a great experience with Joel Galvan of the McCullough Team. Joel was very professional!
Cindy Milton
Reviews
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